Skip to main content
Couple in olive grove

Advice and resources

Need help with your wastewater or recycled water service? We’ve got you covered with easy-to-follow advice and handy resources to keep things running smoothly. Whether you have a septic system, curious about how recycled water works, or just want tips on maintenance and safety, you’ll find everything you need right here.

SIM GMB 2025 02 FEBRUARY 03 5123
Strategic
For Our Customers

Long Term Financial Plan 2025-2035

This is the Long Term Financial Plan (LTFP) for GMB Water, the wholly owned wastewater subsidiary of the Mount Barker District Council, for the period spanning 2025 – 2035. The Long Term Financial Plan provides the forward financial capacity framework to resource the community’s needs and aspirations for GMB Water.

SIM GMB 2025 03 MARCH 03 7513
Strategic
For Our Customers

GMB Water Annual Business Plan 2025-2026

The Annual Business Plan (ABP) outlines GMB Water's priorities, services, projects, and budget for the financial year. It translates the long-term goals into short-term actions. It details how the budget will be allocated, what services will be provided, and how performance will be measured over the year. It operationalises the goals from the Long Term Financial Plan and the Strategic Asset Management Plans, ensuring that annual spending and project delivery align with long-term priorities and asset needs. Read the full and summary versions of the ABP for 2025/2026 below.

SIM GMB 2025 03 MARCH 03 7673
For Our Customers

Wastewater & recycled water fees and charges

A summary of GM Water's fees and charges.

SIM GMB 2025 03 MARCH 03 7730
Compliance

Environmental Improvement Program

GMB Water has a licence from the EPA to operate the Mount Barker Wastewater Treatment Plant (WWTP), located on Springs Road, Mount Barker. That licence includes the requirement to submit for approval an EIP and/or revised Environment Improvement Program (EIP).

SIM GMB 2025 01 JANUARY 29 2541
For Our Customers

GMB Water Customer Contract

GMB Water's Customer Contract outlines the terms and conditions for the provision of goods or services between us and our customers. It serves to clarify the expectations, rights, and obligations of both parties, establishing a clear, transparent, and legally sound business relationship with customers.

SIM GMB 2025 01 JANUARY 30 4859
For Our Customers

GMB Water Customer Charter

GMB Water, a licenced Water Industry Entity, operates the largest South Australian local government owned wastewater scheme utilising proven management processes and procedures. We are committed to delivery sustainable wastewater services for the benefit of our economy, community and the environment.

SIM GMB 2025 01 JANUARY 30 4591
For Our Customers

Using recycled water safely

GMB Water operates South Australia's largest council-run wastewater treatment and recycled water scheme, aiming for 100% reuse of treated wastewater. This initiative supports environmental conservation, reduces pressure on natural water sources, and provides a secure alternative water supply for non-drinking purposes. However, using recycled water safely and responsibly is essential to protect public health and ensure compliance with local regulations.