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Advice and resources

Need help with your wastewater or recycled water service? We’ve got you covered with easy-to-follow advice and handy resources to keep things running smoothly. Whether you have a septic system, curious about how recycled water works, or just want tips on maintenance and safety, you’ll find everything you need right here.

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For Our Customers

Wastewater & recycled water fees and charges

A summary of GM Water's fees and charges.

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Compliance

Environmental Improvement Program

GMB Water has a licence from the EPA to operate the Mount Barker Wastewater Treatment Plant (WWTP), located on Springs Road, Mount Barker. That licence includes the requirement to submit for approval an EIP and/or revised Environment Improvement Program (EIP).

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For Our Customers

GMB Water Customer Contract

GMB Water's Customer Contract outlines the terms and conditions for the provision of goods or services between us and our customers. It serves to clarify the expectations, rights, and obligations of both parties, establishing a clear, transparent, and legally sound business relationship with customers.

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For Our Customers

GMB Water Customer Charter

GMB Water, a licenced Water Industry Entity, operates the largest South Australian local government owned wastewater scheme utilising proven management processes and procedures. We are committed to delivery sustainable wastewater services for the benefit of our economy, community and the environment.

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For Our Customers

Using recycled water safely

GMB Water operates South Australia's largest council-run wastewater treatment and recycled water scheme, aiming for 100% reuse of treated wastewater. This initiative supports environmental conservation, reduces pressure on natural water sources, and provides a secure alternative water supply for non-drinking purposes. However, using recycled water safely and responsibly is essential to protect public health and ensure compliance with local regulations.