Desludge is the process of removing built-up waste from your septic tank using a professional vacuum truck. A technician will first inspect the tank, then pump out the solid waste through the access lid. The process finishes with a final inspect and the safe, legal disposal of the material.
GMB Water's contractor, Veolia, carries out this work on our behalf. The cost of the service is included in your annual wastewater service charge, listed on your rates notice.
To keep everything running smoothly, its important that your tank is accessible and ready for service when scheduled. If a scheduled pump out is missed, any blockages or plumbing issues that arise between visits are the property owner's responsibility and should be handled by a licenced plumber. Additionally pump outs or reimbursements aren't available for missed services.
My septic tank
To help keep things flowing smoothly, GMB Water runs a regular Septic Tank Desludge Program for all properties connected to our Community Wastewater Management System (CWMS). This scheduled maintenance helps prevent blockages and avoid costly plumbing issues—both on your property and across the broader wastewater network.
What we do
With a strong focus on customers, we deliver efficient and affordable services, including wastewater collection, wastewater treatment, bore water supply, and recycled water treatment and distribution. These efforts continue to support the people and businesses of Mount Barker and its surrounds, while working towards the community’s shared vision for environmental sustainability.
Manage your service
Looking after your wastewater or recycled water service doesn’t have to be complicated. Whether you’re using a septic tank, need to report a problem, or want to find out information regarding service charges and payments, we’re here to help make things easy. Our goal is to keep everything running smoothly while giving you clear info and support whenever you need it.
