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Septic tanks and desludging

The Septic Tank Desludge Program is the periodical cleaning or desludging of all septic tanks connected to GMB Water's Community Wastewater Management System (CWMS). This is essential to prevent plumbing maintenance costs associated with blocked drains, both on your property and to GMB Water's infrastructure.

When is my septic tank due to be pumped?

Septic tank desluding is the process of removing accumulated sludge from a septic tank using a professional vacuum truck. The process involves a technician first inspecting the tank, then using a vacuum to putp out solid waste through an access lid, followed by a final inspect and safe, legal disposal of the waste. 

GMB Water's contractor, Veolia, will pump out septic tanks on our behalf. The cost of this service is incorporated into the annual effluent charge included on the rates notice. It is the customer's responsibility to ensure the tank is as per the schedule. Any blocked drains between scheduled services is at the cost of the customer and should be carried out by a licenced plubmer. Please note that reimbursements or addiitnal pump outs are not given for missed pump outs. 

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